Return Policy
2-Day Return Policy for Shirts
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you need to return a shirt, please follow our 2-day return policy outlined below:
1. Return Window: Returns must be initiated within 2 days from the date of delivery. The shirt must be postmarked or returned in-store within this timeframe.
2. Condition of the Shirt: The shirt must be unused, unworn, unwashed, and in its original condition with all tags, labels, and packaging intact.
3. Proof of Purchase: A valid receipt, order confirmation, or packing slip must accompany the return to verify the purchase.
4. Return Process:
– Online Purchases: Contact our customer service team within 2 days of delivery to request a return authorization. Package the shirt securely and include the receipt or order details. Ship the item back using the provided return label (if applicable) or a trackable shipping method. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
– In-Store Purchases: Return the shirt to any of our store locations within 2 days with the original receipt.
5. Refunds or Exchanges:
– Once the return is received and inspected, we will process a refund to the original payment method or offer an exchange, based on your preference.
– Refunds will be issued within 5-7 business days, depending on your payment provider.
– Shipping fees, if any, are non-refundable.
6. Non-Returnable Items: Shirts that are damaged, worn, altered, or missing tags will not be accepted for return.
7. Defective or Incorrect Items**: If the shirt is defective or not as ordered, please contact us immediately within the 2-day window. We will provide a prepaid return label and offer a full refund or replacement at no additional cost.
For any questions or to initiate a return, please contact our customer service team at 880 01346919651 or visit www.Ayons.net and ContactAyons@gmail.com.
Note: This policy applies only to shirts and may differ for other products. Please check our website for full return guidelines.
